Carrier Management
Support
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OUR SUPPORT TEAM IS STANDING BY TO ASSIST YOU

 

Our Support Center, based in Draper Utah, operates 24/7 and maintains a knowledge base of your customers, escalations details, required processes and applicable inventories. We understand your urgency to resolve issues quickly and professionally with all of the required information and documentation.

In the event of a service issue, concern, or question, please contact the following Splice support number(s) for immediate attention and expedient resolutions.

Are You Attempting to Reach Splice.com?

If you are attempting to reach Splice.com (splice music, splice sound, splice app), please be advised that we are not affiliated with that company or any of their products.

You can reach them at these links:

Splice.com Submit a Request Link: https://support.splice.com/hc/en-us/requests/new

Splice.com Support Email Address: support@splice.com

 

Carrier Circuit Trouble Reporting and Maintenance

(877) SPLICE IT (775-4234)

 

support@spliceit.com

 

Splice Customer Support Escalation
1st Level 

Splice Support

Tech on Duty

(877) 775-4234
2nd Level

Splice Support

Supervisor

(877) 775-4234
3rd Level

Tech Support

Manager

(877) 775-4234
4th Level

Eileen Warner

Director of Service Operations

(877) 775-4234

Eileen-sm2

 

"With every customer interaction, whether it’s for an outage, trouble shooting, or just a general inquiry, our objective is to make their experience pleasant and as worry free as possible. Our value is not only demonstrated by our Support expertise, but in our Commitment to Excellence and providing a positive Customer Experience."

 

Eileen Warner

Splice, Director of Service Operations

Interested in speaking with someone on our team or meeting with us?

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10080 N Wolfe Road, Suite SW3-200, Cupertino, CA 95014

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